Pricing – Help & Support

Is One Policy Place available for free?

Yes. When you create an account you will have access to a limited amount of our content.  

Where can I find information on plans and pricing?

You can click here for our full list of options.

How much does it cost to subscribe?

Plans and pricing can be found here

How flexible are your contracts?

Please contact us should you wish to discuss a requirement that is not met by the options in Plans & Pricing.

VAT Questions

I’m a Belgian customer, am I required to pay VAT (TVA/BTW)?

Yes. If you are a Belgian customer and VAT registered then you are required by Belgian law to pay 21% VAT. 

I’m an EU customer from outside Belgium, am I required to pay Belgian VAT?

No. If you are based elsewhere in the EU and have a local VAT number equivalent then you are exempt from paying Belgian VAT and will receive an invoice using the reverse charge mechanism.

I’m a customer from outside the EU, am I required to pay VAT?

No. If you are based outside the EU and have a local VAT number equivalent then you are exempt from paying Belgian VAT and will receive an invoice using the reverse charge mechanism.

We are a Belgian charity, are we eligible for zero rated VAT?

If you can supply the relevant documents, VAT will not be charged.

I’d like more information on the EU VAT Directive. Where can I find this?

Here you will find a detailed overview.

If you have not found the answer to your question, then please contact us  and we’ll answer any questions promptly. 

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