Privacy & Cookies

 

Website Privacy Policy

OPP Group SPRL, www.onepolicyplace.com

1. Belgian Privacy Act of December 8th 1992
We comply with the principles of the Belgian Privacy Act of December 8th 1992 when dealing with all data received from visitors to the site.

2. Our Services
We only hold the data necessary to offer services provided on our website.

3. Data Protection Register
Data is only used for the purposes described in our entry on the Data Protection Register.

4. Required Period
We only hold personal data for as long as necessary. Once data is no longer needed it is deleted from our files.

5. Data Storage
For administrative reasons data may be passed to and stored securely with third party service providers located outside the EEA (European Economic Area).

6. Email Updates
We regularly email website news and information updates to those customers who have specifically subscribed to our email service. All subscription emails sent by us contain clear information on how to unsubscribe from our email service.

7. Our Promise
We never sell, rent or exchange mailing lists.

8. Data Shared With Partners
We may however share commercial and technical data with our partners where a customer has accessed and used our website via a site belonging to one of our partners. However, such information will also be subject to our partners’ privacy policies.

9. Email Options
If you subscribe to our email service via a partner site, that partner may wish to send you details via email of other products and services, which may be of interest to you. However when you subscribe directly to our email service you will be asked whether or not you wish to receive such emails.

10. Partner Privacy Policies
Please note that we only share data with partners that operate their own privacy policy.

11. Spam
In accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, we never send bulk unsolicited emails, (popularly known as Spam) to email addresses.

12. Product Updates
We may send emails to existing customers or prospective customers who have enquired or registered with us, regarding products or services directly provided by us.

13. Email Content
All emails sent by us will be clearly marked as originating from us. All such emails will also include clear instructions on how unsubscribe from our email service and any future emails. Such instructions will either include a link to a page to unsubscribe or a valid email address to which you should reply, with “unsubscribe” as the email subject heading.

14. Cookies
Our website uses “cookies” to track use and allow customers to purchase from our website. Please note that these cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify individual visitors or customers purchasing from our website. Please note that you are free to refuse cookies. However, for purely technical reasons this may prevent you from purchasing from our website. This is because anonymous cookies are commonly used to keep track of the contents of customers’ shopping baskets or trolleys during the checkout process. This facility ensures that the items added to (or removed from) your basket are accurately stated when you go to pay. Please see our separate Cookies Policy.

15. Contact Us
If you have any questions relating to our Privacy Policy please email us at info@onepolicyplace.com.

Website Cookies Policy

This policy was last updated on 21.09.2016

1. What are cookies?
Cookies are small files containing a short string of numbers and letters placed automatically by a website into the cookie folder in your browser. Cookies are generally used to make a website easier and faster to use. The cookie recognises that a device is or has accessed the website and acts accordingly, (depending on what the cookie is designed to do). Mostly cookies perform mundane, but necessary tasks.

2. How do we use cookies?
We typically use cookies for the following purposes:

2.1 Ensure all parts of the website requested by visitors work correctly and appear quickly.

2.2 Alert us whenever a page on the website or the entire website is slow and not working at all.

2.3 Analyse how visitors use our website, so that we can continually improve it by adding more information and services and making it easier to navigate and use.

2.4 To ensure that products you as a customer add to your shopping basket remain in your basket as you go through the checkout process, so you get what you pay for.

2.5 To remember you as a customer.

2.6 To allow customers and visitors to share our website content on social media and with friends.

3. Consent and cookies
Some cookies used by us are sent to your computer or mobile device as soon as the first page you view on our website is displayed. As a result we infer consent for these and other cookies if you use our website.

4. No personal information in cookies
None of the cookies we use contain or pass personal, confidential, financial information or any other information that could be used to identify individual visitors to the website.

5. Your shopping basket and cookies
If you buy a product from our website we do use cookies to pass your contact details through the checkout process. But we never request or store any financial details in this way. Your financial details are only ever passed using an encrypted and secure format from our secure payment page to your own bank for processing.

6. Refusing cookies
Using your browser settings you are free to refuse cookies. However, for purely technical reasons this may cause errors when trying to use our website.

This policy was last updated on 21.09.2016

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